Refund policy

Return and exchange policy

Size exchanges

If the size doesn't fit, we'll exchange it. You have 14 days after delivery to ask us.

To be eligible, the item must be:

• unworn and unwashed;
• in its original condition, with the tags still attached.

Return shipping is at your expense. Once we receive and check the item, we ship the new size at our cost.

Custom jerseys (name and number of your choice) are made to order: they are final sale and can't be returned or exchanged, unless they arrive defective or different from your order (see below).

Refunds

We don't offer refunds for a change of mind. Our jerseys are made to order, which keeps our prices low. We offer the size exchange described above instead.

Defective, wrong or damaged item

If your order arrives with a defect, if it's the wrong item, or if the package was damaged in transit, that's on us.

Write to us within 14 days of delivery, with a photo of the problem and your order number. We'll send you the right item at no cost, or refund you if the model is no longer available. In that case, you don't have to send anything back at your expense.

How to make a request

Write to support.jerseyreps@gmail.com or send a direct message on Instagram to @jerseyreps.com, with:

• your order number;
• what's wrong;
• a photo, if it's a defect or an error.

We usually reply within 24 hours and tell you what to do next. Don't send anything before you receive our instructions. A package returned without notice can't be processed.

Cancelled order

An order can be cancelled at no cost as long as it hasn't shipped. Write to us as soon as possible. Once the package has shipped, the exchange policy above applies.